RETURNS

We will gladly assist you to return an item for a credit note or exchange, on the agreement said items adhere within the following conditions: 


Returns and exchanges are accepted within 10 days from the date of shipment.
Items must be in new condition with tags attached. All items must be unworn, unwashed and not altered in any way. We will not be held responsible for any items returned that are not in new condition.


Should you receive a defective item, please notify us within 3 days.
We recommend trying on all purchases once received, to ensure you have adequate time within our returns timeframe.


There will be no returns on sale items. All purchases on sale are final.
We will not be held responsible for shipping and handling costs to return the item, return shipping will be for your expense. If the item does not reach us safely, Amble & Thorn will not be held responsible. Should you prefer for us to arrange collection from you, a shipping charge will be deducted from your refund.

  
How to return an item:

  1. Email info@ambleandthorn.com to request a return or exchange within 10 days of receiving your order

  2. Please include your full name, order number and reason for return 

  3. Once we have liased with you and received the item back in stock, you will be notified and your return or exchange will be processed within 3 business days.